Policies & Procedures
Privacy
MTA NSW will collect and store the learner’s personal details. During training MTA NSW will also record the learner’s progress. This information is utilised to measure the performance of both the learner and MTA NSW and also to advise the employer of the learner’s outcomes and where applicable of our future products and services.
Where State or Commonwealth funding supports training, MTA NSW is obliged to submit the learner’s personal and progress details to the State Training Authority for research, statistical analysis, program evaluation, post completion survey and internal management process evaluation.
MTA NSW DOES NOT share, rent, or sell personal information which learners have provided to us. The confidentiality of the information we collect from the learner and the employer is protected under the Privacy and Personal Information ACT 1998.
Employers have access to information only about the learner’s progress and assessment. If they require further information about the learner’s records permission from the learner will need to be obtained.
Cancellation of a Training Program
Traineeships/apprenticeships can be cancelled through mutual agreement between the learner and the workplace. Cancellation cannot be forced by the employer and a learner cannot simply resign without the consent of the employer/supervisor.
When cancelling a traineeship/apprenticeship the employer is required to submit an application for cancellation with the State Training Authority. Both the employer and the learner must keep signed copies of this application. The employer must also inform MTA NSW upon cancellation.
Changing a Vocation
Should you or your employer wish to change your qualification during your training, a Change of Vocation form must be completed and submitted to The Department of Education and Communities NSW. The form must be accompanied by a copy of a new training plan. Change of Vocation must be arranged by mutual agreement between the employer and learner. Both the employer and the learner must keep signed copies of this application.
The employer must also inform MTA NSW upon Change of Vocation.
Change of Vocation forms and further information can be obtained from MTA NSW, please phone (02) 9016 9000.
Extension of Training Term
Should you or your employer wish to apply to extend the term of your qualification during your training for whatever reason, an Extension of Term form along with a revised training plan must be completed and submitted to The Department of Education and Communities NSW at least three months prior to the original completion date. Examples of when an extension may be required include but are not limited to you being absent from work for an extended period of time or if you have a learning difficulty or if it is perceived that there is not adequate time available to complete.
Extension of Term must be arranged by mutual agreement between the employer and learner. Both the employer and the learner must keep signed copies of this application.
The employer must also inform MTA NSW upon Extension of Term.
Extension of term forms and further information can be obtained from MTA NSW, please phone (02) 9016 9000.
